PAYMENT POLICY
Effective Date: [01/09/2026]
1. Payment Methods
FirstConnection may accept payments through authorised payment methods including:
UPI
Credit/debit cards
Net banking
Wallets
Payment gateways
Other methods displayed on the platform
2. Payment Confirmation
A payment is considered successful only after confirmation is received from the applicable payment gateway or FirstConnection's payment system.
A payment initiation or bank debit does not necessarily mean that the order has been successfully confirmed.
3. Payment Failure
If a transaction fails:
The order may remain incomplete.
The user may be required to retry the payment.
Any amount debited but not received by FirstConnection will generally be reconciled/reversed through the payment provider.
4. Incorrect Payment
If you believe you have made an incorrect payment or duplicate payment, contact:
[payment@firstconnection.in]
with the transaction details.
5. Taxes
Applicable taxes, including GST where applicable, may be charged in addition to the displayed service price.
A tax invoice may be provided where applicable.
6. Third-Party Payment Providers
Payments may be processed by third-party payment gateways.
FirstConnection is not responsible for temporary payment-gateway outages or failures beyond its reasonable control.
7. Fraud Prevention
FirstConnection may delay, reject or review transactions where there is a reasonable indication of:
Fraud
Payment misuse
Identity mismatch
Unauthorised activity
Suspicious transaction behaviour