Legal

Privacy & Cookie Policy

Welcome to FirstConnection. This policy explains how Vaish Services LLP collects, uses, shares, and protects data across our website, mobile application, and career services.

Effective and last updated: September 1, 2026

By using our service, you agree to this Privacy Policy and our Terms and Conditions. We are committed to protecting candidate, recruiter, and institutional data while enabling secure professional interactions.

Privacy Policy

Effective Date: [01/09/2026]

Last Updated: [01/09/2026]

FirstConnection respects your privacy and is committed to responsible handling of personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it and the choices available to you.

1. Information We May Collect

Depending on the Services you use, we may collect:

Personal Information

Name

Date of birth/age

Gender, where voluntarily provided

Email address

Mobile number

City/location

Profile photograph

Education Information

School/college

Course

Degree

Academic information

Graduation year

Certifications

Career Information

Resume/CV

Skills

Work experience

Career interests

Job preferences

Projects

Portfolio information

Professional profiles

Assessment Information

For services such as Bharat Audit or Interview Arena:

Assessment responses

Interview responses

Scores

Performance data

AI-generated assessment outputs

Communication/interview recordings where applicable

Payment Information

Payments may be processed through authorised payment providers.

We may receive transaction-related information such as:

Transaction ID

Payment status

Amount

Date/time

Payment method type

We do not require access to your full card or banking credentials.

2. How We Use Information

We may use information to:

Create and manage accounts

Deliver purchased Services

Conduct assessments

Generate career/skill reports

Provide AI-based recommendations

Facilitate recruiter connections

Match candidates with relevant opportunities

Provide career assistance

Communicate with users

Process payments

Provide customer support

Improve our Services

Detect fraud and misuse

Maintain security

Meet legal and regulatory requirements

3. Recruiter Sharing

Where you choose a service involving recruiter opportunities, relevant profile information may be shared with participating employers/recruiters.

We aim to share information that is relevant to the recruitment purpose.

Users should carefully review the information they provide before submitting a profile for recruiter consideration.

4. College Sharing

Where a student uses FirstConnection through a participating college, certain information may be made available to authorised college administrators according to the applicable program and permissions.

The scope of such sharing should be communicated to the student/parent as applicable.

5. AI Processing

FirstConnection may use AI systems to:

Analyse resumes

Assess skills

Conduct interview simulations

Generate feedback

Identify skill gaps

Provide career recommendations

Match profiles with opportunities

AI outputs may be generated automatically and may not always be accurate.

6. Cookies and Similar Technologies

We may use cookies and similar technologies for:

Login/session management

Security

Analytics

Performance

Personalisation

Understanding platform usage

Users may manage cookies through browser settings, subject to the impact this may have on platform functionality.

7. Third-Party Service Providers

We may use trusted third-party providers for:

Payment processing

Cloud hosting

Communication

Analytics

Authentication

Scheduling

Video/audio services

Customer support

Recruitment services

These providers may process information on our behalf as necessary to provide their services.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, contractual requirements, legitimate operational requirements and applicable legal obligations.

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable law.

10. Your Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

Access information

Request correction

Withdraw consent where consent is the basis for processing

Request deletion where applicable

Raise concerns regarding processing

Make complaints through applicable channels

The DPDP Act provides for withdrawal of consent and requires processing to cease in circumstances specified by the Act, subject to legal exceptions.

Requests may be sent to:

Privacy Contact: [Support@firstconection.in]

11. Children's Data

FirstConnection may provide services to students, including minors.

Where applicable, we will obtain and manage parental/guardian consent in accordance with applicable law.

Parents or guardians may contact us regarding the personal information of a child.

12. Data Breach

If a personal-data breach occurs, FirstConnection will take appropriate steps in accordance with applicable law and regulatory requirements.

13. International Transfers

Some third-party technology providers may process information outside India.

Where applicable, such processing will be undertaken subject to contractual, technical and legal safeguards.

14. Updates

We may update this Privacy Policy periodically.

The latest version will be published on our website.

9. Grievance Officer

Officer

Rahul Dharma

Address

A-64, 2nd floor Sector 63 Noida, Uttar Pradesh - 201301

Business Contact

app@firstconnection.in